[Answer ID: 11785]

Cannot connect to the Internet (WAN side) in default setting step.

Created 03/14/2011 05:28  |   Updated 03/14/2011 05:28

If the AirStation cannot connect to the Internet (WAN side), please confirm following point.

Leave the "Service Name" blank when filling the "PPPoE/PPPoA settings".

Most cases, the "Service Name" doesn't need to be entered.
If it's entered, please confirm the document for the settings from ISP whether the "Service Name" should be entered in the circumstance.

Settings may not be done correctly, not to connect the Internet (WAN side), try to leave the "Service Name" blank.



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