This FAQ describes how to update the firmware on the product.
By updating the firmware, new functions are added or problems are fixed or mitigated.
- It is unable to access the product while the firmware is updated.
- Although data are not deleted even when the firmware is updated, it is recommended to back up data just in case.
- Quit the software in operation before updating the firmware. Suspend the security software as well.
 Trend Micro Titanium
*The Personal firewall has been removed since Trend Micro Titanium 2011.
You don't need to operate the steps. |
| 1) |
Double-click the Trend Micro Internet Security icon on the lower righ corner of your screen. |
| 2) |
Click [Personal Firewall Controls] on the left panel. Next, click [Settings] under Personal Firewall. |
| 3) |
Remove a checkmark in the "Activate the Personal Firewall" checkbox. |
| * |
Enalbe the Personal Firewall following by the above steps
after the wireless connection has been completed. |
|
 Norton |
| 1) |
Right-click the Norton Internet Security icon , and click [Open Norton Internet Security]. |
| 2) |
Click [Settings].
In the Settings windows, click the [Network]. |
| 3) |
Click [Smart Firewall] in the left side of the screen, and move the On/Off switch to the right to the Off position. |
| * |
Enalbe the Smart Firewall following by the above steps
after the wireless connection has been completed. |
|
 Kaspersky |
| 1) |
Double-click Kaspersky icon shown in the tasktray on the lower right side of the computer. |
| 2) |
Click [Settings] on the right upper corner of the screen. |
| 3) |
Click [Advanced Settings] and after that, click [Self-Defense]. |
| 4) |
Remove a checkmark in the "Enable Self-Defense". |
| * |
Enalbe the Self-Defense following by the above steps
after the wireless connection has been completed. |
|
 K7 Total Security |
| 1) |
Right-click K7 Total Security icon shown in the task tray on the lower right side of the computer, and click "Settings and notifications". |
| 2) |
"Go to "Block unauthorized access", and disable the firewall. |
|
| * |
* Restart your computer to enable the firewall when needed. |
|
 McAfee |
| 1) |
Double-click the McAfee icon in the taskbar. |
| 2) |
Click and open the [Web and Email Protection]. |
| 3) |
Select [Firewall] and click [Turn Off]. |
| NOTE: |
The McAfee icon will turn back when you re-enable Personal Firewall by clicking the Turn on(Enable) button.
|
|
|
- Download the firmware from the website, and save it in your computer.
- Double-click downloaded file to decompress.
- Double-click [TSUpdater(.exe)] in the folder created by decompressing the file.
- Select the product and click [Update].
You will see the current version status. It can not be updated if you already have the latest version.
- The screen prompt to enter the administrator password will be shown.
Enter your administrator password.
The default password is "password".
- Click [OK].
- Click [Quit].
