[Answer ID: 14248]

Not Prompted for FTP Password

Created 06/05/2012 09:50  |   Updated 06/21/2012 08:58

This may happen on Internet Explorer.
Try following procedure.


  • Try connecting to the device by going to "ftp://User:Pass@NAS", replacing "User" with the username, "Pass" with the password, and "NAS" with the name or IP address of the TeraStation.
  • Internet Explorer will try to login as an anonymous or guest user account first and will normally not prompt for username and password unless it cannot get in otherwise.
  • You may also want to try a FTP client program such as FileZilla that will allow you to specify a username and password before connecting.



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