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- How to confirm WINS Server IP Address
[Answer ID: 15593]
WINS Server IP Address is not displayed in Workgroup Settings. Refer to the following steps to confirm WINS Server IP Address. In Settings, Click Network. Click to the right of "Workgroup/Domain"....
- After adding a shared folder, the confirmation screen is still displayed.
[Answer ID: 15594]
Click Cancel to close the window. - Error Dialog "No response received from NAS." is displayed.
[Answer ID: 15595]
Cause 1: This Error Dialog may be displayed when you click the icon ("I'm here") in Settings. Solution 1: The TeraStation will start to beep normally although Error Dialog is displayed....
- Settings were reset after updating the firmware. (TS-2RZ Series)
[Answer ID: 15633]
Some settings will be reset after updating the firmware ver.1.xx to ver.2.00 or later. In this case, please set them again. Case 1. DLNA settings of a folder will be disabled.Solution 1....
- I cannot connect to the PPTP server in Windows 10.
[Answer ID: 15756]
Refer to the following steps to change the VPN connection setteings, if a PPTP server is used. Right-click the Network icon in the taskbar notification area and choose [Open Network and Sharing Center]....
- When "Assign authorization to external SMB server" is selected, authentication from Mac OS X 10.8 or later is failed.
[Answer ID: 15758]
If the hostname is more than 10 characters, authentication from Mac OS X 10.8 or later is failed. Set the hostname 10 characters or less. - When changing the IP addess from NAS Navigator2 or SmartPhone Navigator, the DNS server address is initialized.
[Answer ID: 15781]
If a fixed IP address and the DNS server address are set, the DNS server address will be initialized when changing the IP addess from NAS Navigator2 or SmartPhone Navigator. Open the interface and set the DNS server address again....
- The initial settings from LinkNavigator have failed.
[Answer ID: 15809]
The initial settings from LinkNavigator may fail if there is no DHCP server in the network. Set again, and if the message "The settings have already completed." is displayed, the settings have been successfully completed....
- I cannot install NAS Navigator2.
[Answer ID: 15810]
You cannot use or install NAS Navigator2 when using a domain user. Install it as a local user. - I cannot install NAS Navigator2 properly in macOS Sierra.
[Answer ID: 16069]
A bug was fixed where NAS Navigator2 could not be installed on macOS 10.12.Please download the latest version of NAS Navigator2.